Resident support

Need help with your residence?

Choose the option below that fits your request. Have the residence reference from your lease or welcome materials ready.

Choose the right route

Emergency, urgent, or routine?

Immediate danger

For a life-threatening emergency, fire, suspected gas leak, or immediate danger, leave the area if needed and call 911 first.

Do not wait for email

Urgent issue

For a time-sensitive issue that is not life-threatening, call the business office message line and send a short email. Use any specific urgent-contact instructions in your lease or welcome materials.

Call 1-800-706-4741

Open urgent email

Routine request

Tell us what needs attention and when you first noticed it. Use a short outline to help us understand your request.

Start a routine email

Routine requests

Start with a few details.

Open an email with an outline already filled in, or copy it into your webmail.

contact@pandjmanagement.com

The phone number above is a business office message line. For immediate danger, use the emergency route above.

What is your message about?

Open resident email

View the request outline

To: contact@pandjmanagement.com
Subject: Routine resident request: maintenance

Residence reference:

What needs attention:

When you first noticed it:

Best way to reach you:

This opens your email app. Review and send the message there. Leave out payment details, identification numbers and passwords.